Refund policy

At Shopixa, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return and refund policy.

Return Eligibility

• Items must be returned within 30 days of delivery
• Products must be unused, unworn, and in original condition
• Items must include original packaging

Non-Returnable Items

• Gift cards
• Final sale items (if applicable)
• Used or damaged products not caused by us

Return Process
To initiate a return, please contact us at support@Shopixa.site with your order number and reason for return. Our support team will guide you through the process.

Refunds
Once your return is received and inspected:

• Approved refunds will be issued to your original payment method
• Processing time: 5–10 business days

Exchanges
We replace items only if they are defective or damaged.

Return Shipping
We offer free returns. Instructions will be provided after approval.